Delivery Information

DELIVERY CHARGES

 

UK

  • Standard Delivery : £3.99
  • Next Day Tracked Delivery : £4.99
  • Saturday guaranteed delivery: £8.99

 

INTERNATIONAL

  • Northern Ireland tracked/signed : £4.99
  • Republic of Ireland tracked/signed : £10.00
  • North & South America Tracked/signed : £15.00
  • Europe tracked/signed : £12.00
  • Asia & Africa tracked/signed £15.00

 

SHIPPING/TIMESCALE

Our despatch department ships items between Monday-Friday 9am to 4pm. Depending on the service paid for at checkout please take the following guidelines as an estimate (Unless you have paid for guaranteed next day UK shipping). Please note we do not ship on bank holidays and weekends.

 

UK

  • Standard Delivery : 2-3 working days
  • Next Day Tracked Delivery : 1 day
  • Saturday guaranteed delivery: Guaranteed by 1 pm on Saturday

 

INTERNATIONAL

  • Northern Ireland tracked/signed : 3-5 working days
  • Republic of Ireland tracked/signed : 3-5 working days
  • Europe tracked/signed : 3-5 working days
  • North/South America signed and tracked : 5-7 days
  • Asia & Africa tracked/signed : 5-7 working days

 

Will I be charged Custom/import charges?

Depending on the value of your order, your Neykay parcel may or may not be charged customs or import duties. If your parcel is charged, it is up to the person receiving the parcel to cover these costs.

Unfortunately, these charges are out of Neykay’s hands, and vary widely from country to country, so we’re unable to predict what your particular charges may be. For more accurate information, we would suggest getting in touch with your local customs office so you’re not surprised if there are any unexpected delivery charges at your end.